Camping Le Castellas ^★★★★

6 de agosto de 2020, 8:42:30

It was a great vacation, we were welcome by Tarek L. he is an exceptional manager. The site is clean well managed and the accommodation are great. Excellent location. They are a lot to do for the family. Everything is within reach. The Beach is clean and beautiful. Great memories! thank you.

11 de septiembre de 2019, 7:45:26

I gave one star because there is no less! We were camping at Tohapi Sete in August 2019. Number of our bungalow was D 088. And believe it or not, we were placed next to the discotheque that none of the camping brochures mentioned it. When we made the reservation we were foolish not to get insurance,... but we never believed that any sick brain can choose for a family with two 4 years old children mobile house next to discotheque for a two-weeks stay! After couple of complains we realised that we were accommodated there precisely because of the lack of insurance! After our desire to leave this modern prison, the arrogant staff told us to go and guess what without our money back! I never believed there would be a place I wanted to leave so much! Can anyone imagine being forced to get involved in disco program against his will every night?!!
Certainly a money-making machine, but not a family friendly place!
The beach is good, but I have seen better!
There is certainly something to see and do in SETE!!!

29 de agosto de 2018, 4:51:31

Visited this campsite following a lovely holiday to Argeles Sue Met last year. Booked a Premium mobile home through Canvas Holidays which was fantastic - almost brand new and very spacious for a family of 5. However campsite was very much a “French” destination, which is fine with me but it also... had a very “corporate “ feel, probably partly due to its size. Campsite runs the length of a beautiful beach where there was always plenty of space. However the pool was at the entrance to the campsite and was almost a mile from our mobile home - and there were mobile homes even further away! Too far to walk in the heat so we spent most of our time at the beach. Pool was also very crowded and not really big enough for the size of the site. Shop was ok and Bakery good - although again this was situated at the campsite entrance. Restaurant was expensive and menu limited so we didn’t visit.

17 de agosto de 2018, 3:50:15

To start the area around Sète and the beach are stunning, there’s lots to do and see.

We have been to France for the last 5 years and stayed at Sunelia and Independent campsites previously. We stayed with Canvas for 2 of those years previously and had wonderful holidays. The thing to note here is... the Canvas is now owned by the group that own Tohapi and a Canvas holiday is no longer. They are just a front now and the service and accommodation I’ve had experience of in the past are now unavailable at this now massive PLC.

Problems at Le Castellas
1. The showers we were assigned to are proper proper dirty, used condoms left for days etc and a smell that would strip paint.

2. Communication, very little is translated to English here and although I’m okay at French we didn’t have the relevant information for the kids club/safety etc. We took our kids to kids club for the day but were told we had to pick them up by 12 as we hadn’t booked lunch, this wasn’t mentioned at the welcome meeting or in any literature.

3. The restaurant and snack food areas are expensive, over charge and the food is cold/greasy. I got charged €18 for kids burgers!!!

4. There is a real lack of facilities, especially for younger kids, the playground is woeful and the big playground on the map has been bulldozed for parking. There is also absolutely no space around the accommodation for kids to play, our cricket set, boules and football weren’t able to be used, this meant we had to entertain our kids 24/7 and with a debacle with the kids club didn’t even get a day of rest....

5. The reception staff aren’t particularly helpful or responsive.

6. The pool is so packed it’s like being in a sardine tin.

7. We stayed in a lodge which was very under equipped and poorly made, the way it’s laid out means ventilation is a real issue and sleeping very difficult, they didn’t give us enough bedding for our group and even though I asked and paid for the right amount this was never rectified.

I discussed all my concerns with Canvas, who made no attempt to deal with any of them and the campsite manager who said “my expectations are too high”

Avoid, there are much better places out there.

25 de abril de 2018, 4:29:21

We were on route from Caen to Bormes le Mimossas and used this place as a stop off.What a nice surprise.The reception staff were very nice ,helpful a young lady took us to our lodge which was number 13 near the swimming pool and she did the hand over .It was that nice we could have moved in and stayed... permanently.It was super clean and tidy .Two bedrooms one with a double and the other two singles.It had a washing machine for your clothes.It was fully equipped.If you are with your kids the pool is just over there about 50 feet away life guard was on duty at all times when we were there.The on site food shop was well stocked there was a hairdressers gift shop very very good cycle rental facility.Access to the beach is a two minute walk from number 13.Sete .......stunning Sete is about ten minutes away by car its fabulous.The underground car park in the centre is spot on. I would give this Camping Tohapi Castellas 10 out of 10 thank you