Friendly staff but very unclean facilities and disrespectful visitors
18 settembre 2017 08:35:35
I travelled with my family including 3 young children in August. The staff were lovely from the start, very friendly and helpful. At first glance the campsite appeared nice, tidy and the pitches were of good size, the pool area had much to offer and the restaurant was good with the staff there happily... accommodating our veganism.
HOWEVER the toilet and shower block was appalling! Extremely outdated with damaged stained walls and cracking paint. Some of the showers dripped instead of showering,(none of them worked properly) even after repeatedly pushing the button, taking an age to try to wash and clean the hair of 3 children. There was often urine on the floor surrounding the unisex toilets which was a big open bowl with no seat. I had to put my 3 year old back into nappies as he wouldn't use the toilet and to be honest I didn't want him to. There was no facilities for waste water or chemical toilet so we couldn't use our own, (we were told we would have to put it in our car and take a 10 minute drive to dispose of it!!). We had to buy shoes specially for the showers as we didn't want our feet in contact with the grubby floor. Often we would find teenagers in the shower block throwing water balloons at each other and generally being a nuisance. We were told stories by other travellers of much drunkenness and even vomiting around the restaurant in the evening, luckily we didn't witness that directly. The toilets for the pool were equally disgusting, except to enter these you had to walk through a pool of grotty water and old toilet roll, the children hated visiting the toilets and shower block and this tainted our holiday.
The staff were consistently friendly but try as they might there was nothing they could do, the facilities were severely outdated and quite honestly need tearing down, updating would not be enough, many of the guests were disrespectful to the already lacking facilities and towards other guests. The place needs closing until management can correct all that they know is wrong. Needless to say we were glad to leave.
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