Dreadful Week Stay at this Campsite - Spolit our Holiday
21 August 2018 at 05:31:53
We booked this campsite in advance, paid our deposit and even requested a quiet pitch for our tent.
On arrival we were shown to our pitch, which I have to say was a complete disappointment. It was next to a caravan which was run down and surrounded by lots of other caravans in close proximity.
we... said this was unsuitable, we were shown to another pitch which was right next to the main road and which was completely unkept, with high grasses. Even our 7 year old child could see this. It was not an flat pitch, very uneven. The owner quickly drove off in his buggy. We had to walk back to the site office to tell him that this was not acceptable either. After travelling for 12 hours, we were exhausted.
We were shown to another pitch which looked just ok, however, there were cigarette ends everywhere and lots of debris from what looked like wine bottles. We accepted this pitch as we had no other option and there was nothing else available. That was our first disappointment.
The second disappointment was the noise on the site. It was really noisy until around midnight with the music from the bar and people talking and laughing. Then there was the young kids and adults shouting and making lots of noise all through the night. Add to this the noise of people constantly jumping up and down on the large trampoline, then you can gather from all of this that our lives were a complete misery when we returned to the camp site after a long day out and about.
The noise on this site was continuous and went on all night long. We complained to the owners, but they did nothing. We wrote a letter to the owners, but they did nothing. They kept saying 'security' but there was no sign of security and there was no attempt by anyone to deal with the noise even after midnight, it was relentless.
The noise from the pool was also loud, might have been the pump, but you could hear this all night too.
The owners didn't care at all.
The shower block was just ok, not so much as a shower, but more of a jet of water to wash in. Also, it was constantly flooded.
It was in desperate need of refurbishment.
The toilets were awful with people seemingly missing the toilet altogether and doing their business all over the floor in the toilet. Also, there didn't seem to be much cleaning of the facilities and the toilets were dirty the whole time we were there.
The site was busy at all times.
The owners of the site or the people who run it (not sure) don't speak English, nor do the people in the bar. All the signage is in different languages except English, which was a bit difficult for us.
This whole experience was a complete disappointment and spoilt what should have good a good week away.
Stay somewhere else or book into a hotel. Location is good, close to Deauville, but nothing else is good about this site.
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