Chaotic from beginning to end
28 August 2023 at 13:24:34
From arrival to departure, the holiday could best be described as 'chaotic'. There was a queue when we arrived to check in and despite the fact that we had booked a camping pitch (for a caravan), they would not let us onto it when we arrived just over an hour early. Whilst we understood this, it is... difficult to be on time when travelling from the UK, but would have been happy to wait, had we been able to park. We had nowhere to park so had to drive around the area for an hour and find a layby to pull in to.
The pitch was extremely large, but not level, so it took a while to find a spot to settle. We were pleasantly surprised to have a fridge/freezer, but it was housed in a very dirty, run-down shed, but the fridge was clean enough. We were also provided with a table, chairs, parasol and bbq.
The toilets were adequate, though not that clean and approx a third of the showers did not work. The shower area was large, though, with most of them containing a shelf to put your stuff.
The washing up area was a disaster. The water wasn't hot and the layout of the sinks meant that you got soaked. The same was the case with the laundry area.
It was not a very quiet site; I was often woken up during the early hours of the morning by people walking past and talking/shouting. On-site security was therefore limited.
The worst thing was the fact that the water went off three times during our seven night stay with no warning. We were lucky, having a caravan and having already had our showers, but several people must have been affected by this, given that it went off in the evening when people were showering or washing up.
The water tap on our pitch was located amongst overgrown shrubs, with no drain and next to the electricity point. It was hardly surprising, therefore, when the electricity on our pitch and the one next door (which shared water and electricity points) went off half way through the week. Fortunately, the staff were able to run an extension lead from the chalet opposite.
The pool was ok, though I wasn't convinced it was all that clean: the black marks around the edge put me off a bit so I only went in once. The life guards were not the most observant and I wonder what would have happened if anyone got into difficulty in the water. The indoor water park was clearly an attraction for many, but not somewhere we wanted to stay in the high temperatures.
The shop was unsatisfactory, running out of milk and no restocking the next day.
The snack bar pizzas were lovely and we were lucky not to have to wait too long as we were the second in the queue when it opened.
We didn't go to the restaurant or the evening entertainment. The pool dancing in the daytime was led by three people, one of whom had some enthusiasm, but the other two clearly had other priorities, such as flirting with each other or messing about. They were teenagers with very little experience.
The reception area was constantly busy, with on average 10 people queuing to talk to them. The reception staff had very little holiday spirit and gave the impression that they would prefer to be somewhere else.
Three plus points: The beach - Mine D'Or - was wonderful and a short drive with free parking;
Pénestin: a lovely small town with good restaurants and a wonderful silver jewellery shop;
The security guard at the campsite - ever-present with a smile and extremely helpful.
In summary: the worst campsite I've ever stayed at in France. It cost 100 euros more than the site we moved to in the second week, but was far inferior. It is disorganised, unclean and not worth the money. I would highly recommend you avoid this one.
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