Honest review,heartbroken.

24 augustus 2026 om 16:43:55
Booked 2 cottages for 2 weeks,we stayed twice before with the previous owners and absolutely fell in love with the place,its been 10 years since our last visit which made this trip extra special... had an absolutely amazing holiday with all my kids and mother,enjoyed every minute,the owner was very welcoming,shared... information of tourist places to go see,was very friendly,the house was just like we remembered ,brought back all our amazing memories of our previous trips and we were so happy to be sharing them with our younger children too because it was a special place in our hearts...everything was perfect until the day we were leaving...they had asked if I wanted to pay the cleaner when we leave because she needs booked in advance. I said he could book her but we will clean anyway,but she can clean after if its not to their standard. The day before we left,we scrubbed the place from top to bottom...even scrubbed the walls and years worth of grime on the banister,inside and outside of every cupboard, kitchen appliances, bedroom furniture, scrubbed floors and glass..the lot...was feeling so positive after the amazing holiday we had felt good leaving with the extra cleaning we did too... then the owner came in to inspect... put his head through the door of my mums cottage and then came round to the one we were in with 6 kids... he inspected every inch upstairs and down... was taking ages to come back to us to say good bye so my mum went in to see if everything was ok and he was in such a bad mood,he found a bit of my babys drool on the sofa and went off on one about how disrespectful we are to have moved 2 throws over our 2 week stay to allow my baby to drool on the arm of the chair,I then went over and cleaned it (it wasn't the cleanest to begin with,apparently only a year old but it stunk of old musty stench that we didn't complain about) he insisted it was stained so I showed him it wipes off and my mum said 'we are so sorry about that' and he replied with 'not as sorry as i am... so after having such an amazing holiday, this was a shocking response...it seemed like he seen how clean the house was when leaving,that he knew he wasn't going to get the €100 cleaning fee because the cleaning was already done so he tried to find something he could charge us for... so then charged €5 per cushion cover to clean because according to him,they dont clean things for the next people coming to stay... the building and location is amazing,and we would have been back every year again like we used too, until this nasty attitude we had from him minutes before we left. We even had a nice wee evenings enjoying the company of his younger son,telling us stories of his adventures ect,brilliant company, ive read reviews and havent seen much of others having the same experience so im not sure if it was just a bad mood that day or what happened but it was very mean for the minimal marks left on the very clean house we left him with, its as if you pay almost €3000 to stand in one spot and dont touch anything until your leaving,and make sure you clean that spot on your way out because its not appreciated if you actually 'live' there...while your there.. very very disheartened in the end,I will be patiently waiting on the next owners before we return... while the current owners are still there,we will not be back...they have lost regular customers and reacted like we trashed the place Inside out💔 my kids have amazing memories thankfully they were already in the car and didnt hear his disgusting behaviour just to get more money from us... just an honest review because I haven't seen many.
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