Extremely disappointing – definitely not the nice holiday we expected

28 August 2026 at 17:24:47
Extremely disappointing – definitely not the nice holiday we expected
Unfortunately, our experience at this campsite has been extremely disappointing, and based on what we have experienced so far, I would not recommend it, especially if you are looking for a relaxing, clean and comfortable family holiday.
We... booked this campsite eight months in advance, in January 2026, specifically because it looked like one of the nicest and most attractive campsites in the area. It was also one of the more expensive options we considered, so we expected a good standard of accommodation and facilities.
Instead, we arrived to an accommodation in what appears to be one of the worst locations on the entire campsite — directly next to a busy and noisy road and close to the swimming pool area. It is extremely noisy from early morning until late at night. At 11 p.m., the music was so loud that our bed was literally vibrating. This is certainly not what we expected when booking a holiday where we were hoping for some peace and relaxation.
When we asked to change accommodation, we were told it was not possible. The only alternative offered was to move three or four times during our two-week stay. How this can be considered a reasonable solution for a family who booked eight months in advance is beyond me.
There was also no basic welcome starter pack in the accommodation. For the price we paid, we expected at least a few basic essentials on arrival. After a long journey, arriving at the accommodation with absolutely nothing was another unnecessary disappointment.
The surrounding area has also been a major let-down.
The so-called lagoon is extremely disappointing. It has a strong, unpleasant smell and looks more like stagnant water or a swamp than somewhere you would actually want to swim. We certainly did not feel comfortable swimming there.
The beach is also far from what we expected. You have to cross a busy road to reach it, and the beach itself is not particularly attractive or clean. The sea water was also disappointing and appeared dirty, which was certainly not what we expected from the pictures and description when booking.
I have stayed at many campsites across Italy, France, Spain, Germany and the Netherlands, and this is honestly one of the worst experiences I have ever had.
What makes it even more frustrating is the difference between the impression given when booking and the reality on arrival. We paid a significant amount and booked months in advance, expecting a nice, clean, comfortable and peaceful place to spend our family holiday.
Instead, we have experienced constant noise, a poor location, disappointing surroundings, inadequate basic facilities and unhelpful customer service.
If you are looking for a peaceful family holiday, I would seriously think twice before booking here. The photographs and presentation create a very different impression from what we have experienced in reality.
We came here expecting a relaxing two-week holiday and have instead spent our first day dealing with noise, an unsuitable accommodation and disappointment.
For the price we paid, the standard is simply not acceptable.
Very disappointing and definitely not the nice family holiday we were expecting.
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