The beach and pool were lovely. The accommodation was unbearable.

1 August 2026 at 03:20:33
The location is genuinely good. It sits on the beach, and the pool is big enough and clean enough to hold a child all day. Everything inside the cabins let it down, and we lost two full days of the holiday to the resort's own delays.
We arrived into the "Romantic Suite". The bedroom was exactly 30cm... bigger than the bed, and the living area the size of a toilet cubicle. We asked for something bigger and paid for an upgrade.
Reception told us to be ready to move in the morning. We packed up our things and loaded them into the car, only to wait around all day in the car for our new cabin to be ready. That was day 2 ruined.
Bed sheets took three days of asking at reception, and arrived grudgingly and for another fee.
The new cabin had no working AC (which we paid an extra fee for). Outside it was 42C in the day and 35C at night. We complained five times. Each time a maintenance man appeared about 24 hours later, looked at the unit, tapped the side of it, and left. The unit would be running the whole while, moving hot air from one side of the room to the other.
Every night around 1am it would start making a thrashing noise - kind of like an aircraft carrier about to explode - continually until about 5-6am. Video attached. Nobody could tell us why it only did this at night, and nobody could sleep through it.
By the second day we had driven into town to buy fans as a stop gap. Most afternoons I sat in the rental car with the engine running, because it was the only place I could reliably cool down.
On the fifth day we were promised an engineer at 11am, so I stayed in all morning. Nobody came. He arrived unannounced that afternoon, mid-siesta, and was joined over the next few hours by more technicians, general staff, cleaners, and eventually the manager, the only one who could explain in English what was happening. We were told the unit would be replaced. Instead the engineer took it apart on the spot, cleaned out whatever accumulates inside an air conditioner, and reassembled it. It works now. It also smells, and the smell has not gone. That was another entire day of our holiday ruined.
So it was fixable from the start, by one man with the cover off, and it took five days and two days of our holiday to get there. The nights in between were not a comfort problem. That much heat in a room you cannot cool, with a noise you cannot sleep through, is a health and safety matter.
We paid for the cabin, paid again to upgrade it, and paid a third time for air conditioning that did not work until the holiday was nearly over. And a fourth time for bed sheets that did not appear until three days in.
I would have recommended this resort for the beach, pool and restaurants alone, but the overall misery of our accommodation has left me just wanting to go home now and put the whole experience behind me.
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