Ryanair of Air B&B. Low fare, high price, basic standard.
15 April 2024 at 17:04:31
This is NOT a review of Bella Italia Campsite (which is brilliant) but Happy Camp, advertising on Air B & B for Premium (yeah, right) Mobile Home.
This was not the first time of us staying at mobile home but the first time when:
- We had to pay 50 Euro for sheets and 10 Euro for one set of towels. We... came by plane to Italy and were hoping to enjoy a stress free stay but it wasn’t like that.
- We had to pay 100 Euro deposit for cleaning. We were given a receipt but no one told us to keep it in order to receive the deposit back. Then when it came to getting it back they asked for it and we needed to frantically look for it, otherwise we would not get it back.
- We had an inspection to check the level of cleanliness (done by 2 guys!) a few hours before vacating the room. We left the room exactly as we found it but the stress associated with ‘passing the test’ was totally unnecessary and we did not appreciate the service and the experience.
- We had been asked to sweep and wipe the floor. We always leave accommodation in the cleanest possible state but the threat of losing the deposit was unpleasant and expecting tenants to wipe the floor is ridiculous.
- We had ONE roll of paper for family of 4 for 3 days. We needed to buy toilet roll in a nearby market even though we asked staff for some additional rolls. It was never supplied.
- We were asked by staff to leave all left overs on the table so that staff could use it. How cheeky! I asked for 2 rolls of paper and I didn’t get it and you had the audacity to look into the fridge and tell me to leave the food, tea, coffee and any unconsumed goods behind. Seriously? We binned some and took everything else away.
- We had no TV or wifi.
Overall, if you want budget stay where you pay basic fare and then you need to pay extras for everything – here’s your place. Happy Camp is The Ryanair of Air B&B. You are lured into cheap offer and then end up spending twice that much. If you appreciate respect, hassle free holidays where you arrive into a fully equipped accommodation and kind hosts – keep looking. Wherever we went before there were toiletries, clean towels, tea, coffee, sugar and some biscuits and the prices were comparable (for example in Paris).
We are frequent travelers and have stayed in a number of Air B&B locations and mobile homes too, and we have never experienced such bizarre service. Would NOT return.
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