{"id":1753,"date":"2020-02-28T14:41:14","date_gmt":"2020-02-28T14:41:14","guid":{"rendered":"https:\/\/www.campings.com\/fr\/content\/?page_id=1753"},"modified":"2020-02-28T14:41:19","modified_gmt":"2020-02-28T14:41:19","slug":"que-faire-si-le-camping-est-insalubre","status":"publish","type":"page","link":"https:\/\/www.campings.com\/fr\/content\/faq-camping\/que-faire-si-le-camping-est-insalubre\/","title":{"rendered":"Que faire en cas de camping insalubre ?"},"content":{"rendered":"<p>Si vous avez r\u00e9serv\u00e9 un <strong><a href=\"https:\/\/www.campings.com\/fr\/content\/tout-savoir-sur-le-camping\/faq-camping\/\">camping<\/a> insalubre<\/strong>, 5 solutions s&rsquo;offrent \u00e0 vous en fonction de l&rsquo;attention port\u00e9e \u00e0 votre plainte.<\/p>\n<h2>1- Contacter le directeur<\/h2>\n<p><strong>Si le camping est insalubre<\/strong>, essayez de r\u00e9soudre le probl\u00e8me \u00e0 l&rsquo;amiable en portant une r\u00e9clamation aupr\u00e8s du directeur. Constituez un dossier avec photos, t\u00e9moignages et \u00e9ventuelles autres preuves. Envoyez un courrier en recommand\u00e9. Vous avez le droit d&rsquo;exiger un remboursement pour \u00ab?Promesses non tenues?\u00bb.<\/p>\n<h2>2- Faire appel \u00e0 une association de consommateurs<\/h2>\n<p>Si le directeur ne r\u00e9pond pas ou pas favorablement, contactez la F\u00e9d\u00e9ration Fran\u00e7aise de Camping et de Caravaning (FFCC). En outre, d&rsquo;autres associations de consommateurs sont susceptibles de recevoir votre plainte et de vous accompagner dans la r\u00e9solution du litige.<\/p>\n<h2>3- Recourir \u00e0 un m\u00e9diateur<\/h2>\n<p>Si vous n&rsquo;avez toujours pas de r\u00e9ponse sous deux mois, vous avez aussi l&rsquo;option de <strong>recourir gratuitement \u00e0 un m\u00e9diateur.<\/strong> Le camping est oblig\u00e9 de mentionner un m\u00e9diateur \u00e0 contacter en cas de litige. Vous lui ferez \u00e9tat de l&rsquo;insalubrit\u00e9 de l&rsquo;\u00e9tablissement qui vous a re\u00e7u.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si vous avez r\u00e9serv\u00e9 un camping insalubre, 5 solutions s&rsquo;offrent \u00e0 vous en fonction de l&rsquo;attention port\u00e9e \u00e0 votre plainte. 1- Contacter le directeur Si le camping est insalubre, essayez de r\u00e9soudre le probl\u00e8me \u00e0 l&rsquo;amiable en portant une r\u00e9clamation aupr\u00e8s du directeur. Constituez un dossier avec photos, t\u00e9moignages et \u00e9ventuelles autres preuves. Envoyez un [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":1638,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-twocolumns.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1753","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Que faire si le camping est insalubre ?<\/title>\n<meta name=\"description\" content=\"FAQ - Que faire si le camping est insalubre ?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.campings.com\/fr\/content\/faq-camping\/que-faire-si-le-camping-est-insalubre\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Que faire si le camping est insalubre ?\" \/>\n<meta property=\"og:description\" content=\"FAQ - 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